"LaToya is always professional and personable and extremely helpful to this process. We understand that there is a tremendous amount of information gathered during [the renewal] process and that it takes time to request, review, and compile. LaToya has done this successfully for us year after year. We are very confident in information that LaToya provides and the work that she does on our behalf."
"LaToya and Rachel are both extremely helpful and I can always depend on them to help me with any issues that occur. 200% better than what I dealt with [using our previous broker]."
"I very much value our relationship with Maggi. She has been very patient with me over the years as we have continued to have issues from an HR staffing standpoint, which has resulted in me having to stay engaged with the benefits; and as I don't always have the time to be as engaged as I would like, Maggi is always there to answer my questions and keep everything moving forward."
"I feel confident that Intrepid is on top of any changes in the industry and I feel confident that Intrepid looks out for the best interest of our business. Everyone at Intrepid is extremely professional and willing to go above and beyond to help us and our employees."
"Intrepid's customer service is superb. They are a one-stop-shop for benefits expertise, which takes a lot of pressure off of our business!"
"Intrepid's people and knowledge are what separates them from anyone else. I love working with Maggi and Lena - very friendly, professional, and quick to respond! I also feel like Liz is very knowledgeable in an ever-changing world - this makes me feel better because I know we have someone keeping up and understanding so they can advise us about what we should do regarding our benefits."
"Intrepid's benefit reps are quick to respond and very helpful when problems arise. They are easy to talk to, and our employees are able to reach out to them for help!"
"Maggi and Lena are amazing. Lena has gone above and beyond. I had a cancer scare at the end of 2015 - she walked me through everything, and Maggi is always willing to help. If I don't know what to put on a form, Maggi and Lena are an email or phone call away!"
"I have heard several employees comment on how great it has been working with Intrepid. We were just amazed at how much smoother everything went this year compared to our old broker."
"We are THRILLED we made the decision to move to Intrepid - we finally have a team that actually supports us! I can honestly say this is the first instance where ANYTHING I’ve needed was resolved. So again..THANK YOU and yes, I am going onward and preaching the gospel that is INTREPID!"
"Intrepid has always been far ahead of the game for us and we appreciate all your efforts. We know the last few years have been especially trying to everyone involved in the industry and for consumers. It has been a big relief to have Intrepid watching out for us and making sure our employees are covered and our firm is positioned as well as possible going forward."
“I recommend the service of Intrepid to anyone who will listen. They have lightened my work load not only by interacting with the carriers but also my employees on specific issue resolution. My involvement beyond making the final decision on plan selection and payment is limited to passing along our Intrepid consultant’s contact information. My employees have reported a 100% satisfaction with the resolution of their concerns without my direct involvement.”
"We've enjoyed our experience with Intrepid. They always make the renewal and everyday issues run smoothly. We are already talking about next year's renewal and the Intrepid team is helping us with out of the box ideas. Very appreciative."
"Intrepid has taken something that frustrates us year after year and made it simple and easy. It was like an early Christmas gift! Thank you, Intrepid!"
"The team at Intrepid is such a big help! They keep us updated on the ever-changing world of benefits and help us to communicate clearly to our employees. We continue to enjoy our relationship!"
"We really value our partnership with Intrepid - they work tirelessly to support our company goals and strategy."
"Intrepid has been wonderful with every issue that has come up. They are always one step ahead!"
"We're always looking for affordable yet dependable health coverage for our team. I feel that our Benefit Consultant went above and beyond to assist us in this process. Thank you! "
"I feel that Intrepid understands our community and the response is always timely, but, more importantly, it is done in a manner that our teachers and staff feel is genuine and warm."
"The Intrepid team is always there when we need them. The response time is incredibly fast!"
"We've had a relationship with Intrepid for 13 years and we have always been able to count on their professionalism, industry knowledge, and personal, one-on-one care. I would recommend their services and professions to anyone!"
"I have worked with Intrepid for several years now and we are grateful to have a firm and personal contact to help us navigate through the ever-changing world of health benefits. It is assuring to know that we have a broker that learns and knows our company's needs and helps to ensure that our employees receive the best service possible. In a world where most services are automated and it takes forever to get a live response service, Intrepid's advocate role helps to smooth and alleviate a lot of the stress."